Shipping policy
Shipping Policy
At Silk Glow, we carefully prepare each order and aim to provide a clear, dependable shipping experience for customers within the United States.
Shipping Area
We currently ship orders within the United States only.
Order Processing Time
Orders are usually processed within 1–2 business days after payment has been successfully confirmed. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Options & Fees
Shipping Method Estimated Delivery Time Fee
Standard Delivery 3–5 business days $8.00
Expedited Shipping 2–3 business days $15.00
Estimated delivery time begins after your order has been processed and handed over to the shipping carrier.
Tracking Information
Once your order has shipped, we will send a shipping confirmation email with tracking details when available. Please allow a short time for tracking updates to appear.
Shipping Address Accuracy
Please make sure your shipping address is complete and correct before placing your order. Silk Glow is not responsible for delays, failed delivery, or lost packages caused by incorrect or incomplete shipping details.
Delays, Lost, or Damaged Packages
Delivery may be affected by carrier delays, weather, holidays, or other circumstances outside our control. If your package is delayed, lost, or arrives damaged, please contact us so we can assist you with the next steps.
Contact Us
For shipping-related questions, please contact us:
Silk Glow
2230 County Road 3718
Athens, TX 75752
Phone: 5804301139
Email: support@silkglowz.online