Terms of service

Welcome to Silk Glow. By visiting our website, browsing our products, or completing a purchase, you agree to follow these Terms of Service. These Terms apply to all visitors, customers, and users of our online store.

If you do not agree with these Terms, please do not use our website or services.

Store Information

Store Name: Silk Glow
Address: 2230 County Road 3718, Athens, TX 75752, United States
Phone: 580-430-1139
Email: support@silkglowz.online

Website Use

You agree to use our website only for lawful, honest, and appropriate purposes. You must not use our store, products, or services for fraud, illegal activity, unauthorized access, harmful behavior, or anything that may affect the safety, security, or operation of our website.

We reserve the right to refuse service, cancel orders, or restrict access if we believe these Terms have been violated.

Product Information

We make reasonable efforts to keep product descriptions, images, prices, promotions, and availability accurate. However, errors, changes, or updates may occur.

Silk Glow reserves the right to correct mistakes, update product details, change prices, limit quantities, or discontinue products at any time without prior notice.

Orders and Payment

When placing an order, you agree to provide accurate and complete billing, shipping, contact, and payment information.

Payments are processed securely through third-party payment providers available at checkout. Silk Glow does not store your full credit card or payment details.

We may refuse, cancel, or review any order due to suspected fraud, incorrect information, payment issues, product unavailability, pricing errors, or violation of these Terms.

Shipping and Delivery

Shipping methods, costs, and estimated delivery times are shown at checkout or explained in our Shipping Policy.

Delivery estimates are not guaranteed. Delays may occur due to shipping carriers, holidays, weather, incorrect shipping addresses, customs processing, or circumstances beyond our control.

Returns and Refunds

Returns, exchanges, and refunds are handled according to our Return and Refund Policy. Please review that policy before making a purchase.

We may decline any return or refund request that does not meet our policy requirements.

Privacy

Your personal information is collected, used, and protected according to our Privacy Policy. By using our website, you agree to the handling of your information as described in that policy.

Third-Party Services

Our website may include third-party apps, payment processors, tools, or external links. These services operate separately from Silk Glow.

We are not responsible for third-party content, policies, services, security, errors, or actions. Your use of third-party services is at your own risk.

Prohibited Activities

You may not use our website to submit false information, upload harmful code, interfere with website security, violate intellectual property rights, collect personal information without permission, or engage in abusive, fraudulent, or unlawful conduct.

Any prohibited activity may result in termination of your access to our store.

Disclaimer

Our website, products, and services are provided on an “as is” and “as available” basis unless otherwise stated.

We do not guarantee that our website will always be uninterrupted, secure, error-free, or that every product will meet your expectations.

Limitation of Liability

To the fullest extent permitted by law, Silk Glow shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website, products, or services.

Indemnification

You agree to hold harmless Silk Glow, including its owners, employees, partners, suppliers, and service providers, from any claim, loss, damage, or expense caused by your violation of these Terms or any applicable law.

Governing Law

These Terms of Service are governed by the laws of the United States and the applicable laws of the State of Texas.

Updates to These Terms

We may update or revise these Terms of Service at any time. The latest version will be posted on our website.

Your continued use of our website after changes are posted means you accept the updated Terms.

For questions about these Terms of Service, please contact us:

Silk Glow
2230 County Road 3718, Athens, TX 75752, United States
Phone: 580-430-1139
Email: support@silkglowz.online